Evina solutions auti-fraudes for carriers

decrease fraud &complaints

saves time & money and increase revenues

Carriers all know this  story so well…

In the beginning, Direct Carrier Billing seemed to be the ideal business opportunity for mobile operators: extremely easy to implement, high margins, very much in demand by merchants due to its high acquisition rates, this payment solution opened up the juicy business of payment to mobile operators.

Nevertheless, this period of euphoria was short-lived because massive fraud stroke.

But often they don’t know how they can change their story

Many operators believe that this is where the story ends, and that DCB is just another in a long list of false good ideas.
However, some mobile operators decided to go further. And after a few months, their complaints rate collapsed, and their revenues increased sharply.

What did they do? They started to work with Evina.

DCB Protect

Enjoy the full potential of carrier billing each day

Protects Carrier’s Brand image. Decreases End-user complaint rate. Eliminates fraudsters. Allows new sustainable and efficient payment flows. Allows new partnerships and opportunities.
Provides critical data on traffic cost, efficiency and safety. Ensures better purchase awareness, customer journey optimization and complaints management.

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Our collaboration with Evina has saved the VAS market at Bouygues Telecom

Our collaboration with Evina has saved the VAS market at Bouygues TelecomOur collaboration with Evina has saved the VAS market at Bouygues Telecom

-75^%

Less complaints

French MNO Bouygues Telecom saw it complaints rate decreased by 75% in the 6 months following Evina solution implementation.

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More purchases

French MNO Bouygues Telecom has been able to changes its payment flow from OTP to one-click flow which has multiplied the number of purchass by 5 in 6 months.

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-92^%

Less frauds

Belgian MNO Proximus saw its
complaints rate decreased by 92% in the 6 months following Evina solution implementation.

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Eyewitness

See what happens on a payment page

Eyewitness records data enriched cideos of what users see and do on the payment page. It saves time and money from complains management helping maintain good relashionship with partners and client. We record user’s content, identify fraud and accidental clicks, certifies data and Verify compliance all at once

5′

Average time to manage complaint with Evina

2880’

Average time to manage complaint usually (spoiler: that’s 2 days)

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’’ Evina Eyewitness is the last piecee of the puzzle too guarantee the safest possible user experience. It allows the operaotr to work on a healthy basis with the merchant without ever doubting what is presented to thee user. It’s a giant leap forward in enabling a smooth and secure payment experience.”

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Saves time and money from complaints management

Helps maintain good relationships with partners and clients.

Provides video of the user journey and ready-to-send data for every transaction.

Records user’s consent, identifies fraud and accidental clicks.

Certifies  data.

Verifies compliance of non-hosted pages