Eyewitness is not yet part of your offer.
Eyewitness drastically reduces the cost of complaint management and nurtures trustworthy relationships between MNOs, merchants, and payment aggregators by recording and certifying the user journey.
Manage complaints efficiently
“Evina Eyewitness is the last piece of the puzzle to guarantee the safest possible user experience.
It allows the operator to work on a healthy basis with the merchant, without ever doubting what is presented to the user. It’s a giant leap forward in enabling a smooth and secure payment experience.”
For the first time,
you can witness what really happened.
For mobile network operators
- Improved brand image
- Minimal compliance cost
- Money and time saved on complaint management
- New business opportunities thanks to more trustworthy relationships
For merchants & payment aggregators
- Improved brand image
- Minimal compliance cost
- Money and time saved on complaint management
- No risks of service cuts in case of compliance issues
- New business opportunities thanks to more trustworthy relationships
- More efficient flows
Contact us to activate Eyewitness!